Shipping Policy
Thank you for shopping with Lullabi The Label. We offer express shipping only to ensure fast and reliable delivery. All orders are shipped via NZ Couriers within New Zealand, and with trusted partners for international deliveries.
Processing & Dispatch Times
All orders are processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched. 
Shipping Rates & Delivery TimesNew Zealand - Nationwide (including rural)*
Flat Rate: $7 NZD (Express)* 
Free Express shipping on orders $150 NZD or more 
*Estimated Delivery: 1-2 Business days (rural areas may take an extra 1-2 days)* 
Courier: NZ Couriers (express service) 
International Shipping
We currently offer international shipping to Australia at a flat rate of $30 NZD
Free shipping on all orders over $200 NZD
Estimated delivery time: 4 -12 business days 
Shipping method: Tracked international courier (via NZ couriers & trusted partners) 
If you're located outside of Australia and are interested in placing an order, please email us at Info@lullabithelabel.com- we'll do our best to arrange for shipping for you.
Please note: * Orders may be subject to customs clearance procedures, which can cause delays beyond our control. 
* Customs duties and taxes (if applicable) are the responsibility of the recipient.
Tracking your order
You will receive a tracking link once your parcel is dispatched. For New Zealand orders, you can track your parcel at:nzcouriers.co.nz/track
Delivery issues & Address accuracy
Please double check your shipping address before confirming your order. Lullabi is not liable for lost parcels due to incorrect address entry. If your parcel shows delivered but you haven't received it, please contact the courier first and then reach out to us if needed.
Authority to leave (NZ Only)
You may choose authority to leave at checkout. This allows the courier to leave your parcel without a signature. Please note: This is at your own risk, and we cannot take responsibility for lost or stolen parcels left unattended.